![]() Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e.Perform other job-related duties as requested.Manage Key Performance Indicators, including but not limited to Service Level, Occupancy, Abandon rates, ASA and AHT on a daily, weekly, and monthly basis.Work as a team completing daily schedule operations, such as leave requests and call outs.Determine the balance between optimum scheduling, service expectations and current legal/legislative requirements. ![]() Discover new best practices to enhance staffing while following current labor agreements and adhere to all ethical and equity when managing the scheduling process. ![]() It is part of the MGM ESS door (Employee Self-Service). The MGM Resorts company offers a dedicated mobile-optimized login page for scheduling.
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